— Contact
A practice built
on conversation.
Samartha was founded in 2002 with a simple belief: business coaching deserves the same craft, care, and rigour as the businesses it serves. Thirty years on — that conviction hasn’t changed.
— Meet Milind
30+ years of helping businesses grow sustainably through behavioural intelligence and practical technology.
Milind Kulkarni
Founder · Extended DISC® · Zoho Partner
- Extended DISC® Accredited
- PMP Certified
- CISA Certified
- Zoho Authorised Partner
- 30+ Years
Milind Kulkarni is an experienced business consultant, Extended DISC® Accredited Practitioner, sales strategist, and technology advisor who helps organisations and small businesses improve sales, marketing, customer engagement, and team performance through behavioural intelligence and practical technology solutions.
With more than 30 years of experience across Australia and international markets, Milind combines the power of Extended DISC® behavioural analysis with modern business technology — CRM systems, AI-driven automation, and sales process improvement — to help businesses grow sustainably.
As the founder of Samartha Information Systems Pty Ltd, Milind works closely with business owners, leadership teams, sales professionals, and customer-facing staff to identify behavioural strengths, communication gaps, and performance bottlenecks that impact sales and team effectiveness.
Using frameworks aligned with Extended DISC International, Milind specialises in helping small and medium-sized businesses practically apply Extended DISC® concepts in everyday business operations — rather than treating behavioural profiling as just a report or HR exercise.
His approach combines coaching, workshops, real-world sales scenarios, CRM implementation, marketing automation, and AI tools to create measurable business outcomes.
500+
DISC Reports
250+
Clients Coached
30+
Years Practice
— How We Help
What Milind helps businesses
achieve.
Every engagement is tailored — but the outcomes share a common pattern. Better people decisions. Better customer conversations. Better business results.
Workshop session · [City, Year]
01
Improve sales conversions through behavioural-based selling
02
Train teams to communicate effectively with different customer styles
03
Build high-performing and balanced teams
04
Strengthen leadership and staff engagement
05
Reduce workplace conflict and communication breakdowns
06
Improve customer experience and retention
07
Align people, processes, and technology for business growth
— What We Do
Four areas of
deep expertise.
Each discipline stands alone — or compounds when combined into a full engagement.
Workshop session · [City, Year]
01
Extended DISC® Assessments
Accredited practitioner delivering individual, team, and leadership reports across Australia and international markets. Used as a behavioural strategy tool — not a personality label.
02
Business Coaching
Helping salespeople and founders understand why they struggle — and how to adapt their communication style to close more effectively using behavioural-based selling.
03
Leadership & Team Development
Building leaders who operate with behavioural intelligence — not default behaviour under pressure. From conflict resolution to succession planning.
04
Technology & CRM Consulting
As a Zoho Authorised Partner, implementing CRM systems, AI-driven automation, and sales process improvement to help businesses grow sustainably.
— Areas of Expertise
Eight
disciplines.
One integrated
practice.
Milind's expertise spans behavioural strategy, sales, leadership, and technology — applied across diverse industries.
01
Business coaching and behavioural selling
02
Leadership and team development
03
Customer communication strategies
04
CRM and business automation
05
AI adoption for small businesses
06
Business process improvement
07
Digital transformation
08
Technology consulting and implementation
— Industries Served
- Manufacturing
- Services
- Retail
- Wholesale
- Professional Services
— Our Values
Four convictions that
shape our work.
These aren't aspirations. They're commitments we make to every client and to ourselves.
